Sound Labour Relations is vitally important to many industries in South Africa, making an understanding of labour procedures fundamental to business today.

Labour Relations is defined as ‘The collective relations between the management of an organization and its employees or employees’ representatives’. Learning how to understand and manage this dynamic relationship underpins many HR related functions.

This practical 9 week course will give you the working knowledge necessary to understand modern labour relations, how to manage strikes and lock outs, conduct a disciplinary hearing and understand grievance procedures.

Upon successful completion, students will gain an understanding of the different areas of labour disputes that are considered important to the effective practice of Labour Relations today.

Through practical exercises, case studies and lectures, students are taught how to manage and understand the implications and outcomes of the Labour Relations framework.

Section 1: Employee grievances
Section 2: Grievance procedures in practice
Section 3: Conduct a disciplinary hearing
Section 4: Practical application of disciplinary procedures
Section 5: Representing employees at disciplinary hearings
Section 6: Chairing a disciplinary hearing
Section 7: Laws of evidence and witnesses
Section 8: Labour productivity effectiveness
Section 9: Labour productivity

Assessment and Award

This qualification will be assessed by means of a Summative Assessment assignment, and there are no exams. A mark of 65% is required to pass this SABPP accredited and NQF aligned short course.

Course Price

Price Before Bursary R9 167.00
Price After Bursary R5 500.00

*Prospective students need to contact Academy of York to determine if they qualify for a bursary

Payment Options


1: Once Off Payment (No Registration Fee)
Once Off Payment Price R5 050.00
2: Payment Plan
Registration Fee R750.00
Payment Plan R400.00 over 13.8 Months

*Please Complete the form to get one of our Support Consultants to contact you regarding a Payment Plan

AOY Accreditation

Academy of York is accredited by FASSET SETA, SAIOSH, SABPP, PMSA, COMENSA and the Institute of Certified Bookkeepers (ICB), and is registered with the Department of Higher Education and Training as a Private College.

sabpp-logo2This course is accredited by SABPP, South African Board for People Practices. The SABPP is a SAQA recognized professional body, and regulates statutory quality and standards for People Professions.

”I have always found working and studying to be challenging so when I wanted to resume my studies last year, AOY was exactly what I needed to make juggling between the two easier. The online support and assignment forums are amazing. I felt like help was always available and right at my fingertips. Everyone at AOY has been truly phenomenal from the Student Advisors to the Course Co-ordinator. Best of all, the courses offered by AOY are so affordable. So, this year, I am excited about studying again and of cause AOY is my ONLY choice for creating the future I want!”

Anthea Bantom


“I find studying with AOY very unique, from administration to the end the staff makes you feel home even their study materials have got all you need for your course, their diploma added value to my career as a buyer.”

Thokozani Maphosa

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